Legal
Privacy Policy
Last updated October 16, 2026
Effective date: October 16, 2026
This policy explains how Peabody Air Duct Cleaning collects, uses, and shares information when you use our website.
Information you give us
When you use our contact form, we collect your name, contact details, and message to respond to your request. This information goes to our customer relationship management system, LeadConnector / HighLevel.
Our chat assistant collects the messages you type. If you choose to share them, it also collects your name, email address, phone number, address, and details about the work you need. The assistant answers questions using Anthropic's AI service. Your messages are sent to Anthropic to generate replies. We and our marketing agency, AQ Marketing, keep the chat transcript and any details you provide. Chat details also go to LeadConnector / HighLevel so we can follow up.
Information collected automatically
When you visit, the website collects your IP address, browser and device type, pages visited, and time on the site. Google Analytics 4 measures how you find and use the website so we can improve it. Gauges counts page views for hosting-level traffic statistics. Our hosting provider, Pressable, processes standard request data, including IP addresses in server logs.
Who receives information and why
Information goes to the services that provide our hosting, website statistics, chat and AI replies, contact management, spam protection, security, and website content. AQ Marketing also keeps chat messages and the details you share in chat. The tools below describe these services, their purposes, and their cookies or other browser storage.
| Tool | What it does | Cookies / storage (how long) | Links |
|---|---|---|---|
| Google Analytics 4 Google LLC | Measures how visitors find and use the website (pages viewed, approximate location, device and browser type) so we can improve it. | _ga cookie — 2 years (typical; not measured on this site)_ga_<id> cookie — 2 years (typical; not measured on this site) | Privacy policy Opt out |
| AQ website chat assistant AQ Marketing; replies are generated using Anthropic's AI service | Answers visitor questions in a chat window and, if the visitor chooses, collects contact and project details so the business can follow up. Chat messages and any details provided are kept by the business and its marketing agency, AQ Marketing, and sent to the business's CRM. | agency-chatbot:session:<site> local storage — Until you clear your browser storageagency-chatbot:attention-dismissed:<site> session storage — Until you close the browser tabagencyChatbot.muted local storage — Until you clear your browser storage | — |
| Google Fonts Google LLC | Delivers the website's typefaces; your browser requests them from Google's servers, which receive your IP address. | None found by our scan | Privacy policy |
| Pressable website hosting Automattic Inc. (Pressable) | Hosts the website; its servers process standard request data such as IP addresses in server logs. | None found by our scan | Privacy policy |
| Gauges website statistics Gauges (provided with Pressable hosting) | Counts page views for hosting-level traffic statistics. | None found by our scan | — |
| Elfsight widgets Elfsight LLC | Shows embedded content widgets from Elfsight on some pages; your browser loads them from Elfsight, which receives your IP address and browser details. | None found by our scan Elfsight sets its own cookie on its servers (elfsight_viewed_recently) to load and count widget views. | Privacy policy |
| Font Awesome icons Fonticons, Inc. | Delivers the icons used on the website; your browser requests them from Font Awesome's servers, which receive your IP address. | None found by our scan | Privacy policy |
| Akismet spam filtering Automattic Inc. | Checks form submissions for spam. What you submit in a form, with your IP address and browser details, is sent to Akismet to decide whether it is spam. | None found by our scan | Privacy policy |
| hCaptcha spam protection Intuition Machines, Inc. | Checks that form submissions come from a person rather than an automated bot; hCaptcha receives your IP address and browser details. | None found by our scan | Privacy policy |
| Anthropic API Anthropic, PBC | Generates the chat assistant's replies from the messages you type. | None found by our scan | Privacy policy |
| LeadConnector (HighLevel) CRM HighLevel, Inc. (LeadConnector) | Our customer relationship management (CRM) system. Contact form and chat details are stored here so we can respond. Any HighLevel widget on the site (for example a booking or audit form) also runs on it. | None found by our scan | Privacy policy |
| Search Atlas SEO tools Search Atlas (used by AQ Marketing) | Applies search-engine improvements to the website's pages (titles, descriptions, structured data); your browser loads it from Search Atlas, which receives the page address and your IP address. | None found by our scan | Privacy policy |
| Image, file and code hosting outside image, storage and code-library services (for example Unsplash, Pexels, Amazon S3, Google Cloud Storage, jsDelivr) | Some images, files and code libraries on the website are loaded from outside services, which receive your IP address and browser details. | None found by our scan | — |
| Cloudflare security and delivery Cloudflare, Inc. | Protects the website and its forms from attacks and automated bots and helps deliver pages quickly. Cloudflare receives your IP address and browser details. | __cf_bm cookie — session (typical; not measured on this site)_cfuvid cookie — session (typical; not measured on this site) | Privacy policy |
| Customer review widgets the review service shown on the page (for example ReviewWave, Reviewability, HighLevel Reputation or Yelp) | Shows customer reviews on some pages; your browser loads them from the review service, which receives your IP address. Some review widgets run their own page statistics inside their frame (for example Cloudflare Web Analytics, which uses no cookies). | None found by our scan | — |
| Cookie consent banner (part of this website) AQ Marketing (first party; no outside company involved) | Remembers the cookie choices you make on this site. If you allow analytics, your browser may also send this site, at most once a day, a list of the names of the cookies and similar storage it holds for this site — never their contents. The list is not stored with anything that identifies you, and it is used only to keep this Cookie Policy accurate. | aq_consent cookie — 180 daysaq_consent_report local storage — Until you clear your browser storage or withdraw analytics consent | — |
We do not sell your personal information or share it for targeted advertising.
Cookie choices
Analytics and advertising tools stay off until you click "Accept all" on the cookie banner or scroll the page while the banner is showing. Scrolling while the banner is showing counts as accepting these tools. Use the "Cookie settings" link at the bottom of any page to switch analytics or advertising cookies off, or back on, at any time.
Our cookie banner remembers your choices. If you allow analytics, your browser may also send this site a list of the names of cookies and similar storage it holds for this site, at most once a day. It does not send their contents. The list is not stored with anything that identifies you. It is used only to keep our Cookie Policy accurate.
Embedded content
Some pages show content embedded from other services, such as videos, maps, social media posts, or reviews. Your browser requests this content from its provider. The provider receives request information and may use its own cookies or browser storage. The site cookie banner does not control the provider's embedded frame.
Do Not Track and tracking across websites
Our website does not respond to browser Do Not Track signals. We honor Global Privacy Control (GPC) signals. You can also change your analytics and advertising cookie choices through the "Cookie settings" link at the bottom of any page.
Other parties may collect personal information about your online activities over time and across different websites when you use our website.
Review or change your information
Email us at admin@peabodyairductcleaning.com or call (978) 531-5465 to review, correct, or delete the contact information you gave us.
Children
Our website is not directed to children under 13.
Changes to this policy
When we update this policy, we post the updated policy on this page with a new effective date.
Contact us
Peabody Air Duct CleaningEmail: admin@peabodyairductcleaning.com
Phone: (978) 531-5465
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